Nearly every healthcare organization lags behind the rest of the retail world in digital user experience.
The battle for patients is won and lost during the digital customer experience – especially online check-in, the revenue-generating step.
“When you're not feeling too well, you want to move as quickly as possible. Arriv gave me a time slot so I felt I had to be there. It helped me get a little more motivated to get moving to the care that I needed.”
— Stephanie H.
It’s more than convenience. The check-in experience immediately communicates your readiness and availability. It is the invitation and call-to-action missing from “no appointment necessary” messaging.
Patients regain a sense of control and well being once they check-in. Committing to a plan immediately gains them a partner.
The chaos of the search closes and they can simply focus their attention on arriving.
80% of patients feel that healthcare should improve the booking experience
(NTT Data Services Report)
Modernize your intake and improve data accuracy. Plus — no more clipboards or bad handwriting to decipher. Arriv's Digital Intake feature allows patients to complete your paperwork digitally and automatically populates their information into your EHR.
“I think that whole [digital] process makes it easier on me as a patient and then makes it easier on the staff. It speeds up the intake and frees up people to be doing actual patient care rather than paperwork if they've already got it done in advance.”
— Carolyn N.