Can Online ER Check-In Set Better Wait Time Expectations and Grow Patient Volume?
July 19, 2022
Over a 14-day period in June 2020, Arriv conducted a randomized controlled experiment wherein patients who used Arriv’s online check-in tool were shown one of two check-in methods: Half of the patients were asked to choose a 30-minute window for when to show up at the emergency department. The others were given the traditional option of specific check-in times. The results surprised the team.
Field Guide: How Arriv Optimizes Marketing Efforts
June 14, 2022
Arriv grows patient volume by providing transparent tools and reporting that helps hospitals make more informed decisions on how to best allocate budget and resources.
Online check-in for emergency rooms and urgent care facilities should never be a one-size-fits-all solution. Arriv designs with the patient in mind, in order to give a world-class patient experience during someone’s moment of need.
Business Case & Overview at a Top Ten Health System
March 24, 2022
A top ten health system was actively looking to improve the performance of its emergency department online patient check-in experience. The industry now views the quality of the digital patient experience as an integral part of an overall growth strategy and acknowledges that your digital footprint will play a significant role in achieving key growth objectives in the years ahead by converting online searchers to patients.
Google My Business listings: You’ve heard the phrase and likely utilize them personally through Google Maps, but you may not know exactly what is included in a Google My Business listing. Why do they matter for emergency rooms? We'll dive in below.
3 Reasons to Implement Emergency Room Online Check-in at Your Healthcare Facility
December 9, 2021
If you don’t have an online check-in for your emergency department, you should have implemented one… yesterday. After working with multiple health systems we’ve identified three main reasons why you should implement an online check-in.
Based on the first-come-first serve nature of emergency departments, many hospitals think they have little need for an online booking or check-in tool. Initially, so did we.So what changed our minds and ultimately led us to creating software solely focused on this use case?
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